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How e2bat Handles Your Personal Information

Your account data stays with us — not shared, not sold. When you deposit via bKash, Nagad, or Rocket, the payment details you enter are processed securely and used only to complete your transaction.

Data not sold to third partiesbKash, Nagad, Rocket transactions securedAccount access protected by OTP verificationBangladesh-region data handling
e2bat How e2bat Handles Your Personal Information
DATA PROTECTION

How We Keep Your Account Secure

Security is built into every layer of your account — from the moment you log in to the moment a withdrawal clears. We use SSL encryption on all data in transit, and account access requires OTP verification sent to your registered mobile number. Your bKash, Nagad, or Rocket wallet details are never stored on our servers in raw form.

SSL Encryption

All data between your device and our platform travels over SSL. This covers login, deposits via bKash or Nagad, and account updates — nothing moves in plain text.

OTP Account Access

Every login triggers a one-time password to your registered number. If someone tries to access your account from an unrecognised device, the OTP step blocks them.

Data Retention Policy

We keep your account data only as long as your account is active or as required by law. Closed accounts are purged of non-essential data on a rolling schedule.

Data Request Handling

You can request a copy of your data or ask us to delete it by contacting support. We verify your identity first, then process the request within the applicable legal window.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, contact our support team directly. We aim to respond to all data-related requests within a reasonable timeframe. Your request will be handled by the same team that manages account and wallet queries.

Team online

Live Chat

Open the chat widget from any page on e2bat. Available for account and privacy queries during support hours.

Email Support

Send your data request to our support address. Include your registered account email so we can verify your identity before acting.

Account Settings

Some data — like your contact details and linked wallet numbers — can be reviewed and updated directly inside your account settings page.

Privacy Questions We Get Asked

Straight answers to what Bangladesh account holders ask us most about data, cookies, and their rights on e2bat.

We collect your name, contact number, email address, and the wallet identifiers you use for bKash, Nagad, or Rocket deposits. Device and session data is also logged for security purposes.

We do not sell or rent your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket, and with security providers — all under strict data-protection agreements.

Contact our support team via live chat or email with your registered account details. We verify your identity first, then provide your data within the timeframe required under applicable law.

Yes. Submit a deletion request through support. We will remove non-essential data promptly and retain only what local law requires us to keep after account closure.

Cookies keep your session active while you browse, remember your login state, and help us detect unusual activity. You can adjust cookie settings in your browser at any time.

No. Your wallet credentials are handled by bKash, Nagad, or Rocket directly on their own platforms. We store only a reference identifier needed to match your deposit to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.